Owner's Dispute Resolution Program
RV Warranty Dispute Program
A Resource for Resolving Warranty Concerns
At Keystone RV, we stand behind the quality of our products—and we’re here to help if concerns arise. That’s why we participate in the RV Warranty Dispute Program, third-party service administered by DeMars & Associates, Ltd., to support owners navigating lemon law claims and warranty disputes.
This service is available to RV owners who purchased their vehicle in the United States or Canada, offering a fair and timely path to resolution.
How the Program Works
The core of the program is mediation, where both the RV owner and manufacturer are invited to discuss the issue and explore potential resolutions. A neutral attorney-mediator, trained specifically in the RV Warranty Dispute Program’s rules and procedures, facilitates the conversation.
This process creates a collaborative environment where both parties can work toward a solution—without the need for formal legal action.
Need Help with a Warranty Concern?
If you’re experiencing a warranty-related issue with your RV, the RV Warranty Dispute Program may be able to assist.
Administered by DeMars & Associates, Ltd., this service is designed to help resolve disputes efficiently, fairly, and at no cost to the owner.