Warranty
1-Year
Limited Base Warranty Summary
Keystone's Limited Base Warranty covers defects in materials and workmanship supplied by and attributed to Keystone's manufacturing and assembly of your RV. This warranty is effect for one (1) year from the original owner's date of purchase and is transferable during that period. For even greater peace of mind, during this warranty period, Keystone RV's Owner Relations Team will help coordinate ALL warranty claims processing — even for components supplied by other manufacturers. (After that time, you can always work with component manufacturers directly to resolve issues.) For full warranty details, see the Owner's Manual that came with your RV. Manuals can also be found in the Owners section of this website.
3-Year
Limited Structural Warranty Summary
Keystone RV warranties the structure of your RV for a period of three (3) years from the date of purchase by the original owner and it is also transferable during the warranty period. The limited structural warranty covers defects in materials and workmanship attributable to Keystone RV's manufacturing and assembly. This includes the main steel frame, outriggers and crossmembers; skeletal framing (wall studs, floor joists, rafters); exterior sidewalls, front and rear walls; roof and roof material; floors; slide-out boxes and related structural components; and, paint and windshield installation issues with fiberglass front caps. The warranty doesn't cover damage due to improper operation or maintenance.
California Consumers
CALIFORNIA CONSUMERS SHOULD KNOW THEIR RIGHTS RELATING TO THE PURCHASE OF CONSUMER GOODS, SUCH AS RECREATIONAL VEHICLES. CALIFORNIA CONSUMERS MAY HAVE SPECIAL PROTECTIONS UNDER CALIFORNIA’S SONG-BEVERLY CONSUMER WARRANTY ACT (CALIFORNIA CIVIL CODE § 1793.2).
Owner's Dispute Resolution Program
Keystone's goal is always to ensure our customers' satisfaction. If you feel that Keystone RV did not fulfill our warranty obligations, you may qualify for a no-cost Voluntary and Independent Dispute Resolution Program administered by DeMars & Associates, Ltd.
