Understanding Warranty Coverage and Assistance for Service Delays
Understanding Warranty Coverage for Your RV
We often receive inquiries from customers expressing concern that their dealer cannot perform warranty work until after their warranty expires. If you find yourself in this situation, you might wonder whether your items will still be covered under warranty.
What to Do If Your Dealer Can't Assist
If your dealer is unable to address your warranty concerns before your warranty expires, please reach out to our Owner Relations team for assistance. You can contact us at:
- Phone: 1-866-425-4369
- Email: ownerrelations@keystonerv.com
Our team will gladly document your unit file with your current issues for consideration of warranty coverage.
Review the Owner’s Manual
For clarification on warranty coverage and limitations, we recommend reviewing the Keystone Owner’s Manual. This manual provides essential information regarding what is covered under warranty, as well as any exclusions or limitations.
Your satisfaction is important to us, and we want to ensure that your concerns are addressed promptly. Don’t hesitate to reach out to our Owner Relations team for any warranty-related questions. Thank you for choosing Keystone RV!
Disclaimer: The information contained in this article is deemed to be true and accurate at the time of publication. However, due to the evolving nature of our products and services, there may be changes or updates that occur after this article was published. We encourage users to verify the contents and consult with their dealer or Keystone RV for the most current information. If you have any questions or require further clarification, please do not hesitate to contact your dealer or reach out to Keystone RV directly.
