Keystone RV Component & Appliance Warranty Coverage: What You Need to Know

Warranty Guide

Owning a Keystone RV comes with a comprehensive warranty that covers a variety of components and appliances. Here’s a breakdown of what’s included and excluded in your warranty coverage:

1. Keystone’s Coverage During the First Year

When you purchase a Keystone RV, the warranty coverage for the first year includes:

  • Component and Appliance Warranty: Keystone RV administers the warranty for many of the components and appliances installed in your RV. This coverage is part of Keystone’s commitment to ensuring your RV’s performance and reliability.

2. Exclusions from Keystone Warranty

Certain items are not covered under Keystone’s warranty, including:

  • Tires
  • Batteries
  • Onan-supplied Generators
  • Vizio
  • ASA-supplied Electronics

These components have their own warranties that are not administered by Keystone.

3. Supplier-Administered Warranties

In addition to Keystone’s base and structural warranty, some components and appliances have warranties administered directly by their respective suppliers. This means:

  • Extended Protection: These supplier-administered warranties offer additional coverage beyond Keystone’s warranty.
  • Direct Claims: For issues related to these components, you will need to contact the supplier directly for service or claims.

4. What to Do for Warranty Claims

To make the most of your warranty coverage:

  • Check Your Documentation: Review the warranty details provided with your RV to understand what is covered and the procedures for making a claim.
  • Contact Suppliers: For components with supplier-administered warranties, reach out to the manufacturers directly for assistance.

5. Additional Tips

  • Keep Records: Maintain detailed records of any maintenance or repairs for warranty purposes.
  • Stay Informed: Regularly check for updates on your warranty coverage and any changes in supplier policies.

Conclusion

Understanding your Keystone RV’s component and appliance warranty coverage helps you manage your RV’s maintenance and repairs effectively. For more information or assistance with your warranty, review your Warranty Guide.

Disclaimer: The information contained in this article is deemed to be true and accurate at the time of publication. However, due to the evolving nature of our products and services, there may be changes or updates that occur after this article was published. We encourage users to verify the contents and consult with their dealer or Keystone RV for the most current information. If you have any questions or require further clarification, please do not hesitate to contact your dealer or reach out to Keystone RV directly.

Additional Help

Live Chat

Live chat is available Monday - Thursday, 9:00am to 5:00pm ET & Friday 9:00am - 4:00pm ET.

CHAT NOW

Contact Customer Support

Our owners relations call center is available Monday - Thursday, 9:00am to 5:00pm ET & Friday 9:00am - 4:00pm ET.
Phone (Toll Free): (866) 425-4369

CONTACT US

Find a Service Center

Use our locator to find your preferred service center and speak with factory-trained technicians.

LOCATE DEALER